Usher

As an usher at AMC® you’ll clean and maintain the auditoriums, restrooms and lobbies while controlling access to the theatre and the auditoriums. That’s right. You get the legendary task of tearing tickets. You’ll also assist guests by providing direction and answering questions. We’ll even help you with the answers.

Right this way to your soon-to-be responsibilities:

• Make certain guest service is friendly, helpful and fast
• Maintain facilities that are clean, safe and in good repair
• Provide an experience that is comfortable, distraction-free and picture-perfect
• Control access to theatre by greeting, directing guests and tearing tickets
• Enforce ratings to keep underage guests from accessing auditoriums with adult content
• Monitor auditoriums for picture/sound quality, temperature, lighting and guest behavior
• Create a constant presence inside and outside auditoriums to deter any disruptive conduct
• Assist with crowd control and seating of guests in auditoriums
• Clean lobbies, restrooms, auditoriums and all exterior and common areas of theatre
• Change marquees, auditorium, lobby signage and poster cases
• Answer questions from guests and resolve any concerns
• Assist with other functions as instructed by the General Manager
• Uphold AMC’s high standards and deliver entertaining company-wide programs

As an usher at an AMC theatre, you’ll also be required to demonstrate:

• Proficient guest service, administrative and follow-up skills
• Comfortable communication and cooperation with guests, supervisors, peers, subordinates, vendors or partners
• Standing, walking, lifting, twisting and bending on a frequent basis
• Ability to present a calm demeanor that deters people from engaging in disruptive conduct while encouraging positive interaction with guests

At AMC, we live in a team-based culture where a take-charge approach exists at all levels. We expect that from you, too. We also offer continuous training and development programs, highly competitive compensation with performance-driven bonuses and excellent benefits including free movie passes and health and 401(k) plans. If working in the entertainment world, delivering superior customer service and having fun matter to you, apply online today.